Privacy Policy

Privacy Policy

Effective Date: May 29, 2026

At WickyWags, your privacy matters to us. This Privacy Policy explains how WickyWags.com (“Site,” “we,” “our,” or “us”) collects, uses, and protects your personal information when you visit our website, place an order, or interact with our services.

By using WickyWags.com, you agree to the practices described in this Privacy Policy.

Information We Collect

When you visit WickyWags.com, we may collect certain information automatically, including:

  • IP address
  • Browser type and device information
  • Pages visited and time spent on the Site
  • Referral links and search terms
  • Cookies and usage data

When you make a purchase or contact us, we may collect personal information including:

  • Name
  • Billing address
  • Shipping address
  • Email address
  • Phone number
  • Payment details
  • Order history

Payment information is securely processed through trusted third-party payment providers. WickyWags does not store full credit card information on our servers.

How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Send shipping confirmations and updates
  • Improve our website and shopping experience
  • Detect fraud and maintain website security
  • Send marketing emails and promotional offers
  • Analyze website traffic and customer behavior

Email Marketing & Promotions

If you subscribe to our newsletter or provide your email during checkout, you may receive updates about:

  • New candle collections
  • Seasonal launches
  • Promotions and discounts
  • Pet-inspired gifts
  • Company news and rescue initiatives

You may unsubscribe from marketing emails at any time by clicking the “unsubscribe” link included in our emails.

Cookies & Tracking Technologies

WickyWags uses cookies and similar technologies to enhance your browsing experience.

Cookies help us:

  • Remember your shopping cart and preferences
  • Understand how visitors use our Site
  • Improve website functionality
  • Deliver personalized content and advertisements

You can disable cookies through your browser settings, though some features of the Site may not function properly.

Sharing Your Information

We only share your information with trusted third-party service providers necessary to operate our business, including:

  • Shopify
  • Payment processors
  • Shipping providers
  • Email marketing platforms
  • Analytics providers such as Google Analytics

These partners only receive the information necessary to perform their services and are required to protect your data.

We may also disclose information when required by law or to protect our legal rights.

Google Analytics

We use Google Analytics to better understand how visitors interact with WickyWags.com.

Google may collect information regarding your activity on our Site. You can learn more about Google’s privacy practices at:

https://policies.google.com/privacy

You can opt out of Google Analytics here:

https://tools.google.com/dlpage/gaoptout

Targeted Advertising

We may use your information to provide relevant advertisements through platforms such as Google, Facebook, Instagram, and other advertising networks.

You can manage your ad preferences through the settings on those platforms.

Data Retention

We retain your information for business, legal, and tax purposes unless you request deletion where permitted by law.

Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including the right to:

  • Access your data
  • Correct inaccurate information
  • Request deletion of your information
  • Opt out of marketing communications
  • Request information about how your data is used

To exercise these rights, please contact us using the information below.

California Privacy Rights (CCPA)

If you are a California resident, you may request access to or deletion of your personal information under the California Consumer Privacy Act (CCPA).

WickyWags does not sell personal information.

GDPR Compliance

If you are located in the European Economic Area (EEA), you may have additional rights under the General Data Protection Regulation (GDPR), including the right to access, update, or delete your personal data.

Children’s Privacy

WickyWags.com is not intended for children under 13 years of age. We do not knowingly collect personal information from children.

Data Security

We take reasonable precautions and follow industry best practices to help protect your personal information from unauthorized access, misuse, disclosure, or loss.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website functionality.

Any updates will be posted on this page with a revised effective date.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

WickyWags
Website: https://wickywags.com
Email: info@wickywags.com

Thank you for supporting WickyWags and helping us continue our mission of creating pet-inspired candles that give back to animal rescues